We started out wanting to check out the bigger, well-known store to see if we could find what we were looking for. After striking out staff-wise then dress-wise, we quickly moved on to another “little” shoppe nearby. Here’s a little detail on our visit:
The chain store was a poor experience because:
-unfriendly staff with attitude
-didn’t feel like a priority (even though we had an appointment)
-slow, too much waiting
-too much “prom” not enough bridesmaid styles were were looking for (non-strapless)
-although had a many colors and overall number of dresses, there weren’t enough styles we liked
-procedures regarding appointments are outdated and ineffective
The “small shoppe” was an AWESOME experience because:
-we were greeted immediately by a friendly representative
-she jumped right in and helped pull dresses
-she listened to all 3 of us and understood our vision and/or requests
-she made us feel so welcome and comfortable
-we were put in a large fitting room right away!
-wide variety of styles (just not as many colors/sizes in-store)
-felt educated and confident in decisions and ultimately the purchase!!
Lesson learned: Don’t glaze over the smaller shops. Take the time to stop in! You might be pleasantly surprised 🙂
The satisfied trio!
Author: Sierra Bouchelle
Photo Credit: www.blogs.democratandchronical.com
Photo Credit: Courtney at Bridal and Tuxedo Shoppe/Sierra Bouchelle