Hi Belmont Staff,
I have been waiting to write to you until I got more feedback from our guests at last Saturday's wedding for Maura and John. And though the reviews are still coming in, everyone is raving about Belmont Manor!
I am so grateful to you and your staff for providing such a beautiful facility and for operating it so diligently. We are still in shock about how the weather shifted just in time for our event and stayed beautiful until well after we were under the tent. We feel that it was nothing short of a miracle. And of course, Belmont Manor really shines when the weather is good. We knew, though, that if things had gone the other way, your staff had a great back-up plan and were prepared to execute along with our caterers.
We had numerous comments about your staff: friendly, helpful, professional. From the event manager to the house staff to the groundskeepers and maintenance folks, everyone was delightful and went out of their way for our guests. One of our guests said she was going to a wedding in the Hamptons in August and she doubted that she would get anything like the service she got at Belmont Manor. We were so grateful to hear that our guests had been given such wonderful treatment.
We still feel lucky that we found our way to you and Belmont Manor. It is such a beautiful facility and such an asset for the County. It speaks volumes about Howard County and the way it functions. We feel proud to live in a County that offers such beautiful facilities and is staffed by such capable people. I intend to write a letter to the County Executive and the Director of Recreation and Parks letting them know how pleased we are and reminding them what a great image this projects of Howard County.
I know you work very hard to make this such a beautiful property and a welcoming venue. At times, I suspect that it wears you out. However, I want you to know that we will always be grateful to all of you for assisting us in providing the perfect wedding for our daughter and son-in-law.
Many, many thanks to all of you.